Contact Support

Get help from our support team or find answers to common questions

How would you like to get help?

Send us an email and we'll get back to you within 24 hours

Response time: Within 24 hours

Available: 24/7

Pro subscribers get faster response times and priority handling

Response time: Within 4 hours

Available: Pro Only

Questions about Pro membership, payments, or cancellation

Questions about hearts, XP, courses, or progress tracking

App crashes, loading issues, or browser compatibility

Email Support

Response Times

Free users: 24 hours • Pro users: 4 hours

Security & Privacy

All communications are secure and confidential

When contacting support, please include:

• Your account email address

• Detailed description of the issue

• Steps you've already tried

• Screenshots if applicable

• Browser/device information